Frequently Asked Questions
Everything you need to know about shopping at Babyjoy.
How do I determine the right size for my baby?
We provide a detailed size chart on every product page based on height and weight. If your little one is between sizes, we recommend sizing up for a more comfortable fit.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Are Babyjoy clothes made from organic materials?
Yes, many of our collections are crafted from 100% GOTS-certified organic cotton to ensure the softest touch and highest safety standards for sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow its journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.